Electronic Arts

Numerous screenshots of chats with various (apparently Indian) customer service representatives for EA doing a terrible job of actually servicing customers.

For years, while movies and music became more affordable and publishers piled on bonus content — or multiple modes of delivery — as added value to entice customers to buy, video games have continued to be priced like premium goods.

There have even been numerous accusations that EA and its ilk deliberately hold back game content with the sole intent of charging a fee for it at a later date. It's one thing to support a game with new content that is worth the price. It's another to put out an inferior — and occasionally broken — product with the mindset of "ah, we'll fix it later and make some money for doing so."

The announcement from Capcom yesterday that development of Mega Man Legends 3 has been discontinued marks the latest in a series of canceled third-party projects for Nintendo 3DS, putting the future of the recently-launched handheld console in jeopardy. Read on

Electronic Arts has purchased Popcap Games for $650 million in cash and $100 million in common stock, with a further $550 million if new performance targets are met.¹

EA CEO John Riccitello sent this email announcement to all employees. EA then published a letter their "new zombie pals at Popcap" sent to their "new Zomboss"²:

Notes

1. Reuters ↩

2. EA ↩